Processing time
1-3 business days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Cradle to cradle info:
-Sourcing: the rocks are rough-cut milky quartz that were hand-sourced along Lake Ouachita in the Ozarks of Arkansas. Larger quartz pieces were hand-broken this year. There are small pockets of crystals and fossils across the planter.
-Disposing: the basket contains an aluminum frame with rough cut rose quartz attached via epoxy coat. To dispose, hammer rocks from metal frame and strip epoxy off as best you can. Reuse rocks, send epoxy to landfill, recycle aluminum frame.
Basket care:
-Hanging planter basket contains integrated drainage holes. Anticipate drainage when watering.
1-3 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
All pieces are handmade and one-of-a-kind. Pieces may have small imperfections, dimples, and blemishes. I try to be sure blemishes are included in the item’s photographs. Please keep this in mind as you order.
Pottery is fragile, so I package my pots carefully to avoid any items breaking in shipment. Sometimes, this can mean a large amount of shipping material is used. Boxes, shrink wrap, shredded paper, and bubble wrap are recyclable. Packing peanuts are biodegradable. Please recycle/biodegrade if possible!
Custom pieces can take about 4 weeks to create. I avoid delays as much as possible, but the kiln can have a mind of its own. I’ll notify you immediately if I expect any delays in the production process.